How can I track my order?
Please visit our TRACK ORDER section of of the site.
Tracking information is also available via the automated order confirmation which was sent to you via the email address you provided.
Beware of processing times:
We utilize multiple shipping carriers to deliver packages within the US and abroad. Once your payment is verified and processed, it can take 3-5 business days for your order to ship (excluding weekends and holidays). Once your order has shipped, you will receive an email notification with the shipping carrier and tracking number.
No movement to tracking number?
If your tracking information shows no movement within 5 business days, please contact us at customer@pierrealexjeanty.com ASAP.
** Please be aware that due to Covid-19, there may be shipping delays within the USPS system that are out of our control.